fff77 Privacy Policy

1 About This Policy

fff77 takes the privacy of its players seriously. This Privacy Policy describes the personal data we collect from players in the Philippines, how we use that data, the conditions under which we may share it, and the rights you have in relation to your information.

When you register an fff77 account, make a deposit or withdrawal in PHP, place a bet, or contact our support team, you are sharing personal information with us. We want to be clear about exactly what that involves and how it is handled.

This policy is written in plain English so that players from Manila, Cebu, Davao, Quezon City, and everywhere else across the Philippines can understand it without needing a legal background. If anything is unclear, you are welcome to reach out to fff77 support for clarification.

2 Information We Collect

fff77 collects personal information in several ways — directly from you when you register or contact us, automatically as you use the platform, and from third-party verification services where required.

Information you provide directly:

• Full legal name, date of birth, and gender
• Philippine contact details — mobile number and email address
• Government-issued identification documents submitted during KYC verification
• Payment details — Philippine bank account information or e-wallet details (such as GCash or Maya) used for deposits and withdrawals in PHP
• Communications you send to fff77 support

Information collected automatically:

• IP address and general geographic location
• Device type, browser, and operating system
• Pages visited, time spent on the platform, and navigation patterns
• Betting and gaming activity, including bet amounts, game selections, and session duration
• Login timestamps and OTP authentication records

Information from third parties:

• Identity verification data from KYC service providers used to confirm the authenticity of documents you submit
• Payment processing information from e-wallet and banking partners involved in PHP transactions

3 How We Use Your Information

fff77 uses the personal data it collects only for specific, legitimate purposes related to operating the platform and serving Philippine players. We do not use your data for purposes beyond what is described here without your knowledge.

• Account management: Creating and maintaining your fff77 account, processing registration, and managing your PHP balance.
• Identity verification: Conducting KYC checks to confirm your identity before processing withdrawals and for fraud prevention purposes.
• Transaction processing: Facilitating deposits and withdrawals in PHP via your registered Philippine bank account or e-wallet.
• Security and fraud prevention: Monitoring for suspicious activity, detecting unauthorised account access, and protecting the integrity of the platform.
• Customer support: Responding to your inquiries, resolving account issues, and handling complaints.
• Platform improvement: Analysing usage patterns to improve the fff77 experience for Philippine players.
• Responsible gaming: Using betting history and session data to support responsible gaming tools and identify accounts that may need support.
• Legal compliance: Fulfilling obligations under applicable laws and responding to lawful requests from authorities.

fff77 does not use your personal data to build advertising profiles for third-party marketing platforms. We do not sell, rent, or trade your information with data brokers or marketing companies.

4 Legal Basis for Processing

fff77 processes your personal data on the following legal grounds:

• Contractual necessity: Processing your identity data, contact data, and financial data is necessary to fulfil our obligations under the Terms & Conditions you agreed to when registering — including processing PHP deposits, withdrawals, and bet settlements.
• Legal obligation: Identity verification and transaction monitoring are required to comply with applicable anti-money laundering and know-your-customer obligations.
• Legitimate interests: Fraud detection, platform security, and responsible gaming monitoring are carried out based on fff77's legitimate interest in maintaining a safe and fair gaming environment.
• Consent: Where fff77 sends you optional communications such as promotional updates, this is done on the basis of your consent. You may withdraw consent at any time by contacting support.

5 Sharing Your Information

fff77 does not sell your personal data. We share your information only in the specific circumstances described below, and only to the extent necessary for each purpose.

• KYC and identity verification providers: Third-party services used to verify the authenticity of documents you submit as part of the account verification process.
• Payment service providers: Philippine banking and e-wallet partners involved in processing PHP deposits and withdrawals on your behalf. These providers receive only the information needed to complete the transaction.
• Technology and infrastructure providers: Service providers that support the operation of the fff77 platform, such as cloud hosting and data storage services. These providers are bound by data processing agreements and may not use your data for their own purposes.
• Legal and regulatory authorities: fff77 may disclose your information if required to do so by law, court order, or lawful request from a competent authority in the Philippines or other applicable jurisdiction.
• Fraud prevention and security: In cases of suspected fraud, money laundering, or other serious violations, fff77 may share relevant account data with appropriate authorities or partner services for investigation purposes.

All third parties with whom fff77 shares personal data are required to handle it in accordance with applicable data protection standards and are not permitted to use it beyond the stated purpose.

6 Data Retention

fff77 retains your personal data for as long as your account is active and for a reasonable period thereafter, in line with legal and operational requirements. Specific retention periods depend on the type of data:

• Account and identity data is retained for the duration of your account and for a period following account closure, as required by applicable laws relating to financial record-keeping and anti-money laundering obligations.
• Transaction records including PHP deposit and withdrawal history are retained for the period required under applicable financial regulations.
• Communication records such as support interactions are retained for a reasonable period to facilitate follow-up and resolve disputes.
• Technical and usage data is retained in aggregated or anonymised form for platform analytics and improvement purposes.

When personal data is no longer required for any of the above purposes, fff77 takes reasonable steps to securely delete or anonymise it.

7 Cookies and Tracking

fff77 uses cookies and similar tracking technologies to support the operation of the platform and improve the player experience. Cookies are small text files stored on your device when you visit fff77.

Types of cookies used by fff77:

• Essential cookies: Required for the platform to function. These include session cookies that keep you logged in and security cookies that protect your account during your visit. Disabling these cookies will prevent the platform from working correctly.
• Functional cookies: Used to remember your preferences, such as language settings and display options, so you do not need to reset them each session.
• Analytics cookies: Used to collect anonymised data about how players navigate the platform. This helps fff77 identify areas for improvement without identifying individual users.
• Security cookies: Used to detect and prevent fraudulent activity, including unusual login patterns or automated access attempts.

You can manage cookie preferences through your browser settings. Note that blocking essential cookies may affect your ability to log in to or use your fff77 account. fff77 does not use cookies to serve third-party advertising on the platform.

8 Security of Your Data

fff77 implements appropriate technical and organisational measures to protect your personal data against unauthorised access, disclosure, loss, or destruction. These measures include:

• SSL encryption for all data transmitted between your device and the fff77 platform.
• OTP authentication as an additional layer of security for account login and sensitive account actions.
• Access controls limiting internal access to personal data to personnel who need it to perform their specific functions.
• Secure storage of identity documents and financial data submitted during KYC verification.
• Regular security monitoring to detect and respond to unusual account activity or potential data incidents.

While fff77 takes reasonable steps to protect your data, no online platform can guarantee absolute security. You also play an important role in protecting your account — keep your login credentials confidential, use a strong password, and contact fff77 support immediately if you suspect unauthorised access to your account.

9 Your Rights

As an fff77 player, you have rights in relation to the personal data we hold about you. These rights may be subject to verification of your identity before we can act on a request.

• Right of access: You may request a copy of the personal data fff77 holds about your account.
• Right to correction: If any personal data we hold about you is inaccurate or incomplete, you may request that we correct it.
• Right to deletion: You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal obligations to retain certain records.
• Right to restrict processing: You may request that fff77 limits the processing of your data in certain circumstances, such as while a dispute is being resolved.
• Right to withdraw consent: Where processing is based on your consent — for example, optional communications — you may withdraw that consent at any time without affecting the lawfulness of processing carried out before the withdrawal.
• Right to data portability: In applicable circumstances, you may request that fff77 provides your personal data in a structured, commonly used format.

To exercise any of these rights, contact fff77 support with your request. We will acknowledge your request and respond within a reasonable time. We may need to verify your identity before processing data access or deletion requests.

10 Children and Minors

fff77 is strictly for adults aged 21 years and above. The platform does not knowingly collect personal data from any person under the age of 21. Age verification is part of the registration and KYC process, and accounts found to belong to persons under 21 will be closed immediately.

If you believe that a person under 21 has registered an fff77 account or submitted personal data to the platform, please contact fff77 support immediately so that the appropriate action can be taken. For further guidance on managing gaming access for younger members of your household, visit the Responsible Gaming page.

11 Changes to This Policy

fff77 may update this Privacy Policy from time to time to reflect changes in how we handle personal data, changes to applicable laws, or improvements to our platform practices. Updates will be published on this page with a revised effective date.

For material changes — those that significantly affect how your data is used or your rights in relation to it — fff77 will provide notice through the platform or via the contact details associated with your account.

Your continued use of fff77 after a revised Privacy Policy has been published constitutes your acknowledgement of the updated terms. We recommend reviewing this page periodically to stay informed of how your data is handled.

12 Contact Us

If you have questions about this Privacy Policy, want to exercise your data rights, or have a concern about how fff77 handles your personal information, you can reach the fff77 support team through the contact details provided on the platform.

For privacy-related inquiries: [email protected]

fff77 aims to respond to all privacy-related requests within a reasonable time. For identity verification-related issues or urgent account security concerns, please mark your inquiry clearly so that the appropriate team can prioritise your request.